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Support

How can we help?

Find help for the app, places, accounts, privacy, and businesses. Send us an email if you cannot find the answer.

Contact support

For questions about the app, bugs, places, photos, events, or general support.

Send email

hello@kidmapp.com

Common topics

App and account

Get help with login, saved places, language, location, and app use.

Places and maps

Tell us if a place is missing, has wrong information, the wrong image, or the wrong location.

Report a problem

Use the in-app report form when the issue is tied to a specific place. That gives us the right context.

Privacy

Read the privacy policy or contact us about personal data, deletion, or access requests.

Businesses and partners

For questions about business profiles, offers, visibility, or partnerships.

Municipalities and owners

Contact us about official place data, QR codes, reports, or pilot projects.

Useful links